LIMITED WARRANTY

 

AMTREN Corporation warrants that the unit is free from defects in materials and workmanship, and will make all necessary adjustments, repairs and parts replacement, using new or refurbished parts on an exchange basis under which replaced parts become the property of AMTREN Corporation, without charge, upon Buyer’s request based on the following warranty periods: 

 

This warranty will cover for a period of 12 months: Autoloader/Robotics Components including the Mechanical Elevator, Lifting, Rotation, Drive and Picker Arm Components, DC Motors, Autoloader Controller, and Disc Printer.

 

These following standard electronic components are provided with the original manufacturer’s 12 month factory warranty: CDR-DVDR Writers, Internal PC motherboard, internal Hard Drive and System Power Supply as provided with the original item.

 

This warranty will not cover:

Consumables (such as ink cartridges and media);

Damage during original shipment. Shipping Damage must be reported to the shipping carrier that delivered your unit;

Damage caused by impact with other objects, dropping, falls, spilled liquids or immersion in liquids;

Damage caused by disaster such as fire, flood, wind, earthquake or lightning;

Damage caused by unauthorized attachments, alterations, modifications or foreign objects;

Damage caused by improper electrical connection;

Damage caused by electrical line disturbances (voltage fluctuations, brown outs and surges);

Damage caused by failure to provide a suitable installation environment for the hardware system;

Damage caused by the use of the unit for purposes other than those for which it was designed;

Damage caused from improper maintenance;

Damage caused from buyer applying lubrication on the Lubrication Free Pick Arm Drive Mechanism;

Damage caused by any other abuse, misuse, mishandling or misapplication;

Damage caused by shipments without the unit being correctly packaged in the original factory cartons.

 

For service covered under this warranty buyer must obtain an RMA (return material authorization) from AMTREN'S Service Center. Buyer must provide adequate dated proof of purchase. The warranted item must be returned in the original shipping carton or factory replacement packaging with the RMA visible on the outside of the shipping carton, shipping prepaid and insured for original purchase price to AMTREN’S Service Center or dealer, where necessary repair and corrections will be performed; unit will then be repaired and returned to customer.  AMTREN Corporation shall not be responsible for failure to render service due to causes beyond its control. 

 

NOTICE – ANY UNIT THAT IS RECEIVED BY AMTREN THAT IS IMPROPERLY PACKAGED AND/OR SHIPPED WITHOUT THE ORIGINAL FACTORY SHIPPING CARTONS OR FACTORY REPLACMENT PACKAGING WILL BE SUBJECT TO ADDITIONAL SERVICE CHARGES.  In the event this does occur, the buyer will be informed of the charges before service work commences.  If you do not have the original packaging, please contact AMTREN Customer Service to purchase replacement packaging.

 

This warranty is not transferable and shall apply only to the original buyer and the original components.  AMTREN Corporation shall not be required to adjust or repair any unit or part, if it would be impractical for AMTREN Corporation’s personnel to do so because of alterations in the machines or device. 

 

The following acts will result in this warranty being discontinued, canceled and/or voided:

Sale, transfer or disposal of the original unit from original buyer;

Removal of the Unit Serial ID label;

Removal of Warranty Labels attached to unit rear panel;

Any use or installation of CDR and/or DVDR drives not supported by AMTREN

Installation of unauthorized Writer Upgrades;

Unauthorized service of internal components.

 

DISCLAIMER OF WARRANTIES:  THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT.  ALL OTHER WARRANTIES, EXPRESS OR IMPLIED (INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE), ARE HEREBY DISCLAIMED.  NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY AMTREN CORPORATION, ITS DISTRIBUTORS, DEALERS, AGENTS OR EMPLOYEES SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY.

 

THE LAWS OF THE STATE OF ALABAMA GOVERN THIS DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY.